CAREEVENT REL A.0 866435

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a health professional,user faci report with the FDA on 2020-02-05 for CAREEVENT REL A.0 866435 manufactured by Philips Medical Systems.

Event Text Entries

[177805915] Philips product support engineer (pse) spoke to the customer careevent manager (cem), and reviewed logs from the careevent. The investigation found that one alarm message ***xbrady 76 < 80 was delivered from bed 589a to clinical team members at 19:49:40. The first level nurse paging device (pivot 8742 smartphone) was not assigned to careevent assignments. At the same time, the buddy nurse received the philips alarm ***xbrady 76 < 80. The cem had tested the bedside monitor and philips information center being used with the paging system, and both were okay and in use. There was no product malfunction; this is considered a user issue, as the staff member's paging device was not assigned to careevent assignments. A philips product support engineer (pse) conducted an investigation of the philips software, and concluded that the system functioned as designed. The device remains in use at the customer site. No subsequent calls have been logged for this device/issue. No further investigation or action is warranted at this time. Patient information requested not available at time of report.
Patient Sequence No: 1, Text Type: N, H10


[177805916] The customer reported that an alarm was not received on (b)(6) 2020 at 19:49:40 for a patient in room 589a. The output was on aruba access points (ap) with pivot 8742 smart phones. Error "no device assignment" listed in event transcript report. The patient had suffered a cardiac arrest. The staff entered the patient room for routine blood draw and found the patient had arrested with a flat line heart rate and not registering a pulse oxygenation. The patient was able to be resuscitated.
Patient Sequence No: 1, Text Type: D, B5


MAUDE Entry Details

Report Number1218950-2020-00866
MDR Report Key9670774
Report SourceHEALTH PROFESSIONAL,USER FACI
Date Received2020-02-05
Date of Report2020-01-31
Date of Event2020-01-24
Date Mfgr Received2020-01-31
Device Manufacturer Date2016-10-06
Date Added to Maude2020-02-05
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag3
Reprocessed and Reused Flag3
Reporter OccupationOTHER HEALTH CARE PROFESSIONAL
Health Professional3
Initial Report to FDA3
Report to FDA3
Event Location3
Manufacturer ContactMS. BETTY HARRIS
Manufacturer Street3000 MINUTEMAN ROAD
Manufacturer CityANDOVER MA 01810
Manufacturer CountryUS
Manufacturer Postal01810
Manufacturer Phone9786871501
Single Use3
Previous Use Code3
Event Type3
Type of Report3

Device Details

Brand NameCAREEVENT REL A.0
Generic NameCARDIAC MONITOR
Product CodeMSX
Date Received2020-02-05
Model Number866435
OperatorHEALTH PROFESSIONAL
Device AvailabilityY
Device Eval'ed by MfgrY
Device Sequence No1
Device Event Key0
ManufacturerPHILIPS MEDICAL SYSTEMS
Manufacturer Address3000 MINUTEMAN ROAD ANDOVER MA 01810 US 01810


Patients

Patient NumberTreatmentOutcomeDate
101. Life Threatening 2020-02-05

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