THE CUSTOMER STATED THAT THIS LOW THB RESULT WAS NOT REPORTED SO THE PATIENT'S TREATMENT WAS NOT AFFECTED. ALSO STATED WAS IRREGULARITIES WERE OBSERVED IN THE SAMPLE COLLECTION PROCESS SUCH AS IMPROPERLY MIXED SAMPLES. IN THE EVENTS LOG, THERE WERE SEVERAL "D39 CLOT DETECTED" ERRORS FOUND. THE LOG FILES WERE RECEIVED FOR INVESTIGATION. THE CAUSE OF THIS EVENT IS UNKNOWN.
D
Patient 1
THE CUSTOMER REPORTED AN UNUSUALLY LOW TOTAL HEMOGLOBIN RESULT ON THE RP 500. THE CUSTOMER DID NOT REPEAT THE TEST AND STATED THE RESULT WAS EXPECTED TO BE THE NORMAL RANGE. THERE WAS NO REPORT OF INJURY DUE TO THIS EVENT.