ROHO? QUADTRO SELECT? HIGH PROFILE? CUSHION QS1010C

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a consumer report with the FDA on 2020-03-04 for ROHO? QUADTRO SELECT? HIGH PROFILE? CUSHION QS1010C manufactured by Roho, Inc..

Event Text Entries

[188233776] The end user was contacted to obtain an update for the investigation. Per the end user, they have home nurses that assist daily with monitoring their skin due to them being a quadriplegic with little/no sensation in the area surrounded by the cushion. While they are uncertain when the cushion deflated, it was noticed the morning after the cushion was used for 12 hours. Per the end user, they perform skin checks daily and the inflation levels of the cushion are checked. The end user stated that they did not notice anything abnormal with their positioning when using the cushion prior to noticing it was deflated in three of the compartments. The replacement cushion was received by the end user, and appears to be functional, although it has not been used yet. Inflation instructions were being reviewed with the end user, and the concept of a "soft immersion" made the end user believe that they had been using the cushion in an over-inflated state. The end user states that their cushion was received already inflated by the dealer, and that when in use, they sat right on top of the cells vs. Being immersed into them. These statements made by the end user support the results of the quality evaluation that was performed. Per the quality evaluation, the cushion was found to be free of manufacturing defects. However, there was localized post-delivery damage observed. The damaged to the cushion was noted to be on top of a cell. With proper immersion, the observed damaged should not have been present. The location of the hole would allow air to leak out of the 3 compartments if the isoflo valve was in a locked position, while keeping the front quadrant inflated. No other irregularities were observed. Per the end user, they have visited with their physician and are reporting to have a stage three pressure injury. Currently, the end user has had no additional treatment, but is scheduled to begin treatment at a wound care facility within the next week. The provided operation manual includes information for safety that states; "do not use an under-inflated cushion or an over-inflated cushion because the product benefits will be reduced or eliminated, resulting in an increased risk to skin and other soft tissue. " while the end user confirms that hand checks were conducted daily, the cushion was also reported as being used in an over-inflated state for an extended period. Although an alleged injury is reported, no supporting medical documents have been provided. If additional information related to the complaint is obtained, a follow-up report will be submitted.
Patient Sequence No: 1, Text Type: N, H10


[188233777] After sitting on the cushion for 12 hours, it is alleged that a pressure injury was observed the following morning. The compartment nearest to the valve was inflated, but the other three sections were deflated. The end user has no lower sensation, but did not notice any difference in their positioning throughout the previous day. The cushion is reportedly checked daily by caregivers for inflation, and skin checks are performed according to the manual. The end user believes the cushions inflation level may not have been correct, and states that it was already inflated when it was received from the dealer. The end user also expressed that there was uncertainty regarding how to properly operate the isoflo valve on their cushion.
Patient Sequence No: 1, Text Type: D, B5


MAUDE Entry Details

Report Number1419507-2020-00002
MDR Report Key9788838
Report SourceCONSUMER
Date Received2020-03-04
Date of Report2020-03-04
Date of Event2020-02-01
Date Mfgr Received2020-02-03
Device Manufacturer Date2019-07-26
Date Added to Maude2020-03-04
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag3
Reprocessed and Reused Flag3
Health Professional3
Initial Report to FDA3
Report to FDA3
Event Location3
Manufacturer ContactMRS. ROBIN GERGEN
Manufacturer Street1501 S. 74TH STREET
Manufacturer CityBELLEVILLE IL 62223
Manufacturer CountryUS
Manufacturer Postal62223
Manufacturer G1ROHO, INC.
Manufacturer Street1501 S. 74TH STREET
Manufacturer CityBELLEVILLE IL 62223
Manufacturer CountryUS
Manufacturer Postal Code62223
Single Use3
Remedial ActionRL
Previous Use Code3
Event Type3
Type of Report3

Device Details

Brand NameROHO? QUADTRO SELECT? HIGH PROFILE? CUSHION
Generic NameWHEELCHAIR CUSHION
Product CodeKIC
Date Received2020-03-04
Returned To Mfg2020-02-10
Model NumberQS1010C
OperatorLAY USER/PATIENT
Device AvailabilityR
Device Eval'ed by MfgrY
Device Sequence No1
Device Event Key0
ManufacturerROHO, INC.
Manufacturer Address1501 S. 74TH STREET BELLEVILLE IL 62223 US 62223


Patients

Patient NumberTreatmentOutcomeDate
101. Other 2020-03-04

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