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Patient 1
THE REPORTED COMPLAINT OF A LEAKING QUATTRO CATHETER WAS CONFIRMED DURING FUNCTIONAL TESTING. A LEAK ON THE CATHETER'S SHAFT WAS OBSERVED. THE INVESTIGATION FINDINGS REVEALED THAT THE ROOT CAUSE OF THE REPORTED COMPLAINT WAS DUE TO A SMALL SHARP CUT AT 6 CM AWAY FROM THE DISTAL END OF THE MANIFOLD WHICH IS A CHARACTERISTIC OF A CUTTING INSTRUMENT, LIKELY CAUSED BY USER ERROR. VISUAL INSPECTION OF THE RETURNED CATHETER WAS PERFORMED AND NO PHYSICAL DAMAGE WAS OBSERVED. DURING FUNCTIONAL TESTING, ALL INFUSION PORTS AND EXTENSION TUBES WERE FLUSHED WITHOUT RESISTANCE. THE CATHETER WAS CONNECTED TO A PRESSURIZED INFLATION DEVICE AND IMMEDIATELY A LEAK ON THE CATHETER'S SHAFT WAS OBSERVED. THUS, CONFIRMING THE REPORTED COMPLAINT. ADDITIONALLY, THE RETURNED QUATTRO CATHETER WAS VISUALLY INSPECTED UNDER A MICROSCOPE AND A SMALL SHARP CUT AT 6 CM AWAY FROM THE DISTAL END OF THE MANIFOLD WAS OBSERVED. DURING MANUFACTURING, ALL CATHETERS ARE 100% INSPECTED FOR LEAKS BY SUBJECTING THEM TO PRESSURE TESTING. ONLY UNITS THAT PASSED ARE MOVED TO THE NEXT PROCESS. HISTORICAL COMPLAINTS WERE REVIEWED FOR SERVICE INFORMATION RELATED TO THE REPORTED COMPLAINT AND THERE WAS NO PREVIOUS HISTORY OF COMPLAINT REPORTED FOR QUATTRO CATHETER WITH LOT NUMBER 99639.