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Patient 1
ADDITIONAL INFORMATION: DATE OF EVENT: UNKNOWN AS INFORMATION WAS NOT PROVIDED. THE BEST ESTIMATE DATE IS BETWEEN (B)(6) 2018 AND (B)(6) 2019. (B)(4). DEVICE EVALUATION: THE LENS WAS RECEIVED STUCK TO FOAM IN A SMALL BOX, AND A COMPLETED COMPLAINT PRODUCT SHIPPING GUIDE WAS ALSO RECEIVED. VISUAL INSPECTION UNDER MAGNIFICATION REVEALED THAT THE LENS WAS RECEIVED ALMOST CUT IN HALF (BUT NOT SEPARATED), WHICH IS CONSISTENT WITH A LENS THAT WAS HANDLED DURING EXPLANT. ADDITIONALLY, VISCOELASTIC RESIDUE WAS OBSERVED ON THE OPTIC BODY AND HAPTICS. PARTICLES WERE OBSERVED ON THE LENS, WHICH CAN BE ATTRIBUTED TO RECEIVING THE LENS STUCK TO FOAM. BASED ON THE CONDITION OF THE RETURN LENS NO FURTHER PRODUCT EVALUATION COULD BE PERFORMED. NO COMPLAINT ISSUE COULD NOT BE CONFIRMED, AND NO PRODUCT DEFICIENCY WAS IDENTIFIED. MANUFACTURING RECORDS REVIEW: THE MANUFACTURING RECORDS FOR THE PRODUCT WERE REVIEWED, THE PRODUCT WAS MANUFACTURED AND RELEASED ACCORDING TO SPECIFICATION. HISTORICAL DATA ANALYSIS: A SEARCH REVEALED THAT NO OTHER COMPLAINTS FOR THIS PRODUCTION ORDER NUMBER HAVE BEEN RECEIVED. CONCLUSION: AS A RESULT, OF THE INVESTIGATION THERE IS NO INDICATION OF A PRODUCT MALFUNCTION OR PRODUCT QUALITY DEFICIENCY. THE REPORTED ISSUE WAS NOT VERIFIED. ALL PERTINENT INFORMATION AVAILABLE TO JOHNSON & JOHNSON SURGICAL VISION, INC. HAS BEEN SUBMITTED.