(B)(4). CUSTOMER HAS INDICATED THAT THE PRODUCT IS IN PROCESS OF BEING RETURNED TO ZIMMER BIOMET FOR INVESTIGATION. ONCE THE INVESTIGATION HAS BEEN COMPLETED, A FOLLOW-UP MDR WILL BE SUBMITTED. MULTIPLE MDR REPORTS WERE FILED FOR THIS EVENT, PLEASE SEE ASSOCIATED REPORTS: 0001822565 - 2020 - 01007.
D
Patient 1
IT WAS REPORTED THAT A PATIENT UNDERWENT SHOULDER ARTHROPLASTY ON AN UNKNOWN DATE APPROXIMATELY 7 YEARS AGO. SUBSEQUENTLY, PATIENT WAS REVISED DUE TO THE SCREW AND HEAD DISENGAGING. THE PROCEDURE TOOK APPROXIMATELY 30 MINUTES LONGER TO REMOVE THE SCREW FROM THE ARM. NEW SCREW AND HEAD WERE IMPLANTED. ATTEMPTS HAVE BEEN MADE AND ADDITIONAL INFORMATION ON THE REPORTED EVENT IS UNAVAILABLE AT THIS TIME.