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Patient 1
INITIAL REPORTER PHONE: (B)(6). (B)(4). DEVICE EVALUATION: THE RETURNED SAMPLE WAS EVALUATED. VISUAL INSPECTION WITH THE UNAIDED EYE REVEALED VISCOELASTIC RESIDUE ON THE OPTIC BODY AND HAPTICS, AND THAT THE LENS WAS RECEIVED CUT IN HALF, WHICH IS CONSISTENT WITH A LENS THAT WAS HANDLED DURING EXPLANT. DIMENSIONAL INSPECTION WAS PERFORMED ON BOTH HAPTIC WIDTHS AND THICKNESS, AND THE MEASUREMENTS WERE WITHIN SPECIFICATIONS. BASED ON THE RETURN CONDITION OF THE LENS NO FURTHER PRODUCT EVALUATION (FURTHER VISUAL INSPECTION AND ADDITIONAL DIMENSIONAL INSPECTION) COULD BE PERFORMED. THE COMPLAINT ISSUE COULD NOT BE CONFIRMED, AND NO PRODUCT DEFICIENCY WAS IDENTIFIED. MANUFACTURING RECORD REVIEW: THE MANUFACTURING PROCESS RECORD WAS EVALUATED AND NO DEVIATION WAS FOUND DURING PROCESS RELATED TO THE COMPLAINT ISSUE REPORTED. THE PRODUCT WAS MANUFACTURED AND RELEASED ACCORDING TO SPECIFICATIONS. A SEARCH REVEALED THAT NO OTHER COMPLAINTS HAVE BEEN RECEIVED FOR THIS PRODUCTION ORDER NUMBER. CONCLUSION: AS A RESULT OF THE INVESTIGATION THERE IS NO INDICATION OF A PRODUCT QUALITY DEFICIENCY. ALL PERTINENT INFORMATION AVAILABLE TO JOHNSON & JOHNSON SURGICAL VISION, INC. HAS BEEN SUBMITTED.