SOFTHEAT HP750

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a consumer report with the FDA on 2020-03-27 for SOFTHEAT HP750 manufactured by Kaz Usa, Inc., A Helen Of Troy Company.

Event Text Entries

[185292702] A consumer stated that she had allegedly received burns on her buttocks while using a heating pad approximately 3 months ago, and medical attention was sought about a month after the incident occurred. She stated that she received a third degree burn, and that follow-up care will be needed. The consumer stated that she was laying on top of the heating pad at the time that the injury occurred. The instructions for proper use clearly state "danger: if used improperly, this product can cause severe burns to skin, and damage to property. ", "do not use while sleeping. ", and "this heating pad is intended for use on top of your body. Do not sit or lie on top of the heating pad. Never place pad between yourself and chair, sofa, bed or pillow. "
Patient Sequence No: 1, Text Type: D, B5


MAUDE Entry Details

Report Number1314800-2020-00016
MDR Report Key9890297
Report SourceCONSUMER
Date Received2020-03-27
Date of Report2020-03-26
Date Mfgr Received2020-03-05
Device Manufacturer Date2014-03-10
Date Added to Maude2020-03-27
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag0
Reprocessed and Reused Flag3
Health Professional3
Initial Report to FDA3
Report to FDA3
Event Location3
Manufacturer ContactSONJA WILKINSON
Manufacturer Street400 DONALD LYNCH BOULEVARD SUITE 300
Manufacturer CityMARLBOROUGH, MA
Manufacturer CountryUS
Manufacturer Phone4907236
Single Use3
Previous Use Code3
Event Type3
Type of Report3

Device Details

Brand NameSOFTHEAT
Generic NameELECTRIC HEATING PAD
Product CodeIRT
Date Received2020-03-27
Returned To Mfg2020-03-23
Model NumberHP750
Lot Number06914SMT
OperatorLAY USER/PATIENT
Device AvailabilityR
Device Eval'ed by MfgrY
Device Sequence No1
Device Event Key0
ManufacturerKAZ USA, INC., A HELEN OF TROY COMPANY
Manufacturer AddressMARLBOROUGH, MA US


Patients

Patient NumberTreatmentOutcomeDate
101. Other; 2. Required No Informationntervention 2020-03-27

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