THE PUMP PASSED THE REWIND TEST, PRIME/SEATING TEST, BASIC OCCLUSION TEST, FORCE SENSOR TEST AND SELF TEST. PUMP RECEIVED WITH PARTIALLY BROKEN RETAINER. UNABLE TO PERFORM THE DISPLACEMENT TEST AND P-CAP/RESERVOIR WILL NOT LOCK PROPERLY DUE TO PARTIALLY BROKEN RETAINER.
D
Patient 1
INFORMATION RECEIVED BY MEDTRONIC INDICATED THAT THE INSULIN PUMP HAD A LOOSE, MISSING OR DAMAGED RETAINER RING. THE CUSTOMER STATED THAT THE RESERVOIR DOES LOCK INTO PLACE. NO HARM REQUIRING MEDICAL INTERVENTION WAS REPORTED. THE INSULIN PUMP WILL NOT BE RETURNED FOR ANALYSIS.