CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.
D
Patient 1
THE CUSTOMER REPORTED VIA PHONE CALL THAT THEY RECEIVED NO DELIVERY ALARM. THE CUSTOMER'S BLOOD GLUCOSE WAS 217 MG/DL AT THE TIME OF INCIDENT. CUSTOMER REPORTED THE EVENT WAS RESOLVED BY CHANGING THE RESERVOIR. THE RESERVOIR WILL NOT BE RETURNED FOR ANALYSIS.