(B)(4). PUMP RECEIVED WITH DETACHED/MISSING RESERVOIR RETAINER RING, BROKEN RESERVOIR TUBE LIP AND MISSING RESERVOIR TUBE LIP O-RING NOTED. THE TEST RESERVOIR DOES NOT STAY LOCKED IN PLACE DUE TO DETACHED/MISSING RETAINER. UNABLE TO PERFORM DISPLACEMENT TEST DUE TO DETACHED/MISSING RETAINER. THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE 640G INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES.
D
Patient 1
INFORMATION RECEIVED BY MEDTRONIC INDICATED THAT THE INSULIN PUMP HAD LOOSE RETAINER RING. CUSTOMER REPORTED THAT RESERVOIR WAS LOCKING IN PLACE. NO HARM REQUIRING MEDICAL INTERVENTION WAS REPORTED. THE INSULIN PUMP WILL BE RETURNED FOR ANALYSIS.