CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.
D
Patient 1
THE CUSTOMER REPORTED VIA PHONE CALL THAT THEY EXPERIENCED LOW BLOOD GLUCOSE. BLOOD GLUCOSE READING WAS 47 MG/DL. THE CUSTOMER STATED THEY WERE INSULIN PUMP MAKES GRINDING NOISE WHEN IT REWINDS. IT WAS UNKNOWN WHETHER CUSTOMER USING AUTO MODE OR NOT .THE INSULIN PUMP WILL BE RETURNED FOR ANALYSIS.