PUMP WAS RECEIVED WITH A MISSING RETAINER, MISSING RESERVOIR TUBE O-RING AND CRACKED RESERVOIR TUBE LIP. THE TEST RESERVOIR DOES NOT LOCK IN PLACE AND UNABLE TO PERFORM THE DISPLACEMENT TEST DUE TO MISSING RETAINER, MISSING RESERVOIR TUBE O-RING AND CRACKED RESERVOIR TUBE LIP. (B)(4).
D
Patient 1
INFORMATION RECEIVED BY MEDTRONIC INDICATED THAT RETAINER RING ON HIS PUMP HAS BROKEN OFF. THE CUSTOMER ALSO REPORTED THAT THE INSULIN PUMP HAD COSMETIC DAMAGE. THE CUSTOMER REPORTED THAT THE RESERVOIR WAS ABLE TO LOCK IN PLACE WHEN INSERTED INTO INSULIN PUMP. NO HARM REQUIRING MEDICAL INTERVENTION WAS REPORTED. THE DEVICE WILL BE RETURNED FOR ANALYSIS.