Recall Z-2775-2026
- Recall number
- Z-2775-2026
- Event number
- 99406
- Firm
- KENT IMAGING, INC.
- Firm FEI
- 3009771004
- Product code
- QJF
- Status
- Open, Classified
- Initiated
- 2026-06-30
- Posted
- 2026-07-22
- Root cause
- Software design
- 510(k) numbers
- K242669, K210882, K213840, K230734, K251678, K191371, K211901
Product#
SnapshotGLO Wound Imaging Device, Model KB100, KB100AA.
Reason for Recall#
The software controlling the wound imaging device's battery charging circuit was not designed to recognize and recover a battery that has fully discharged into a low-power "shipping mode." When this occurs, an affected device will not resume charging when reconnected to power and becomes temporarily unusable/ unavailable for wound imaging until corrected.